Privacy Policy | Report Octo Agency

About This App: Report Puller is an internal tool developed and operated by Report Octo Agency (formerly Report Puller). This application is used exclusively by our agency to automate social media reporting and post scheduling for the accounts we manage.

1. Introduction

This Privacy Policy describes how Report Octo Agency ("we," "us," or "our") collects, uses, and protects information when using our internal application "Report Puller" which integrates with Meta (Facebook and Instagram) platforms.

This policy applies to data accessed through the Meta Business API for the purpose of generating analytics reports and automating social media management for accounts managed by our agency.

2. Information We Collect

Through our integration with Meta's Business API, we access the following types of information from Facebook Pages and Instagram Business Accounts that our agency manages:

Facebook Page Data

Page names and identifiers
Page insights and analytics (reach, engagement, impressions)
Post performance metrics
Audience demographics

Instagram Business Account Data

Account names and identifiers
Profile information
Media insights (likes, comments, reach, impressions)
Audience insights and demographics
Story and post performance data

3. Meta Platform Permissions

Our application requests the following Meta API permissions to provide our services:

pages_show_list

Allows us to see the list of Facebook Pages that our agency manages. This is used to identify which pages to pull reports from.

read_insights

Enables access to Facebook Page analytics and performance metrics. We use this to generate comprehensive reports on page reach, engagement, and audience behavior.

pages_read_engagement

Provides access to engagement data for Facebook Page posts, including likes, comments, shares, and reactions. This data powers our engagement reports.

instagram_manage_insights

Allows us to access Instagram Business Account insights including post performance, story analytics, and audience demographics for reporting purposes.

instagram_basic

Provides basic access to Instagram Business Account information such as profile details and media. This establishes the connection needed to pull account data.

4. How We Use Information

The data we access is used exclusively for:

Internal Reporting: Generating analytics reports for accounts managed by our agency
Performance Analysis: Tracking content performance and audience engagement trends
Strategy Development: Informing our social media strategy recommendations for managed accounts
Automated Posting: Scheduling and publishing content to managed social media accounts

5. Data Storage and Security

We take the security of accessed data seriously:

Data is processed on secure, access-controlled systems
Access tokens are stored securely and encrypted
Only authorized agency personnel can access the reporting tools
We do not store raw API data longer than necessary for reporting purposes
Reports are generated for internal agency use only

6. Data Sharing

We do not sell, trade, or transfer data accessed through Meta's APIs to third parties. Data is used solely for internal agency operations and reporting for the accounts we are authorized to manage.

7. Data Retention

We retain analytics data only as long as necessary to provide our services. Generated reports may be retained for historical analysis and comparison purposes. Upon termination of our management agreement with any account, associated data access is revoked.

8. Your Rights

Account owners whose pages and profiles we manage have the right to:

Request information about what data we access
Revoke our access at any time through Meta's business settings
Request deletion of any stored reports
Contact us with any privacy-related concerns

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Report Octo Agency

For privacy inquiries or concerns:

[email protected]